Frequently asked questions

MedGrowth Digital is a digital marketing firm and marketing consultancy for hospitals, doctors and healthcare brands across the globe. We are based in Hyderabad, India, and combine AI-assisted execution with senior human judgement, led by a founder with over 20 years in healthcare marketing.

Because the subject matter demands it: patient psychology, medical accuracy, NMC advertising norms, platform health policies and hospital economics. Focusing on one sector lets us work faster and more safely than a generalist agency.

Both, and with healthcare brands too. We work with hospitals, clinics, individual doctors and specialists, and medical device, diagnostics and health-technology companies.

Across the globe. We are based in Hyderabad, India, and work with hospitals, doctors and healthcare brands in India and internationally, including Indian hospitals that want to reach patients from abroad.

Healthcare experience, a clear process for compliance review, reporting in patient outcomes rather than vanity metrics, honest timelines, and no guarantees of rankings or patient numbers. Ask to see how they would review an ad before it goes live.

Usually through a handful of basics done well: an accurate, active Google Business Profile; local SEO that matches how patients search by locality and specialty; a website that turns an anxious visitor into an enquiry; genuine reviews; fast follow-up; and visibility in AI search answers. Most providers are missing at least one of these.

Keep your Google Business Profile complete and active, earn genuine reviews, fix technical issues on your website, and publish doctor-reviewed specialty content that meets Google's E-E-A-T standards for medical information. Match how patients actually search, by locality and specialty.

Retention is usually a systems problem: appointment reminders, timely follow-up after visits, consent-based review requests and recalls for patients who are due for care.

Sixteen services in four groups: strategy, foundation (websites, SEO, AI search, Google Business Profile), patient acquisition (lead generation, paid media, content, social, video, WhatsApp) and retention and trust (CRM, reviews, branding and compliance review).

Yes, new builds and redesigns. Sites are mobile-first, fast, structured for search and AI search, and designed to turn visits into enquiries.

Yes. Each location gets its own Google Business Profile and local pages, with consolidated reporting for management.

There are three models: a one-time strategy project, a monthly retainer for an agreed mix of services, or a fractional CMO engagement. Every engagement starts with a free growth audit.

It depends on scope. A strategy project is a fixed fee, a retainer is priced on the service mix, and a fractional CMO engagement on time commitment. You receive a written proposal before committing.

Yes, with no obligation to continue.

It depends on the channel and your starting point. Paid campaigns usually produce enquiries within weeks. SEO, content and Google Business Profile work typically shows over two to three months and compounds after that. We agree channel-specific timelines in writing.

Fortnightly and monthly, on enquiries, appointments, cost per patient by channel and progress against the roadmap, including what is not working and what we are changing.

No, and we would encourage you to be wary of anyone who does. We commit to the work, the process and the reporting agreed in writing.

Every campaign, creative and claim is reviewed before launch against the medical advertising rules of its market, including NMC norms on advertising and professional conduct in India, and against Google and Meta health policies. For sensitive matters we recommend sign-off from your legal counsel.

Never.

With consent, minimal collection and access controls, in line with India's Digital Personal Data Protection Act. Clinical records stay in your systems.

Yes. We can run specialist channels while your team handles day-to-day content, or lead your team through a fractional CMO engagement.

Book a free growth audit through the contact form or WhatsApp. We review your website, Google Business Profile and reviews, then walk you through what to fix first.